Top Questions to Ask When Outsourcing Your Payroll in Jordan

questions to ask when outsourcing your payroll in jordan

Whether you are a large corporation or a small startup, if you run a business in Saudi Arabia you need to make sure you hire the right team to outsource your payroll. For most companies, outsourcing payroll helps to free up valuable time for your employees to focus on their more impactful functions at the company. So it’s essential to find a vendor that saves time, rather than wasting it. 

Finding the right payroll company in Saudi Arabia begins with asking the right questions and demanding the right services. The professionals at SOURCEitHR have put together this helpful guide to ensure your business is asking the right questions of your potential payroll vendor.

Do You Understand the Needs of My Industry?

The more experience a payroll provider has working within your industry, the more likely they will have a robust understanding of the laws and compliance issues applicable to your company. An experienced payroll vendor will leverage their knowledge and expertise in your industry to ensure your payroll is streamlined to save you time, resources, and money. As you shop around for possible payroll vendors, you are well within your rights to ask for references from businesses within your industry.

What Payroll, Compliance, and HR Services Do You Provide?

Payroll providers provide a wide range of services beyond the basics of check processing and tax services. As you decide on your payroll provider be sure to take into consideration the services your small business requires (i.e., payroll, benefits tracking, paid leave, sick days, employee timesheets, etc.). Many payroll providers offer different levels of service. This is especially helpful when there are several providers in your area to choose from as the answer to this question may help you narrow down your search. By narrowing down your payroll needs and knowing your organizational requirements, you can help save your company time and resources by choosing the solutions that best fit your needs.

How Do You Track Employee Time?

If your company doesn’t already have a system in place or you are tracking hours manually, online timesheets can track employee hours while simultaneously minimizing the risk associated with costly human error. Additionally, some vendors can process payments for contractors, freelance workers, and remote employees. It is important to partner with a payroll provider who can help streamline your employee time tracking. 

What Technologies Do You Use?

The best payroll providers provide their clients with the user-friendly, innovative technology with seamless mobile options and a variety of ways to access their data. Look for providers that offer free trials to make sure the services rendered meet your business requirements before making a long-term commitment.

Can You Scale with My Business as it Grows?

Growth and development are both priorities for start-ups and established organizations alike. The most effective payroll vendors provide services that can grow with your business as it evolves. Even if you don’t have immediate plans to expand, it’s important to partner with a company that can handle your payroll if it grows. Ideally, you want to partner with a payroll vendor that can manage payroll for 2 employees or 20,000. The last thing you want to do is have to find another payroll company if your team outgrows their system.

How Secure are Your Services?

At its core, when you deal with payroll, you are inherently handling sensitive personal information. A breach in security can place your business at significant risk both financially and regarding your reputation. Your payroll provider must protect your data’s confidentiality, integrity, and availability using data encryption, firewalls, multi-factor authentication, and backup practices. This starts with the security of the physical equipment in a provider’s data center. As you seek to outsource your payroll, ask potential vendors to demonstrate the specific measures and practices they use to protect data and sensitive information.

What Does Your Pricing Structure Look Like?

Look for a payroll partner who provides a straightforward pricing structure. Be sure you are aware of the costs upfront based on the services you require. While some vendors use a flat rate for their services, others use a sliding scale based on the services you require. Ultimately, you don’t want to pay for services you aren’t using. 

What Other HR Support Services Do You Provide?

Aside from payroll, what other service offerings does a potential vendor provide? Do any other service offerings integrate with other HR functions? For example, can they help with onboarding new hires? Do they offer tools or services that can help HR managers work more efficiently? Do their services include managing time tracking, scheduling, vacation time or sick leave? Ideally, you want to find a vendor who can provide as many of these services as possible. This will help you streamline costs and resources now and long into the future.

SOURCEitHR

At SOURCEitHR, we take all of the hassle out of payroll so you and your employees can focus on what matters most! From completing and verifying payroll calculations to managing overtime hours, managing unpaid leave, salary increase, and filing taxes, we’ve got you covered from A to Z. With a wide range of service offerings and the resources to handle your team as it grows and evolves, we can help you streamline your payroll and HR processes today and long into the future.

karim mubarak co founder and managing partner at sourceithr

Karim Mubarak

Co-Founder & Managing Partner

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